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Customer service representative en Cortés - Collective Solution LLC

Collective Solution LLC

Collective Solution International (CSI), formerly known as CA Telemarketing Inc. or CTI, is a business process outsourcing (BPO) company that focuses on effective collection and customer relations management backed up by modern and state-of-the-art technology. Empresa del sector Telecomunicaciones, localizada en Cortés, Más de 1000 trabajadores

    Sobre la oferta Publicada:1 enero

    Salario

  • L 15,000.00 (Neto mensual)
  • Localización

  • San Pedro Sula, Cortés
  • Descripción

  • Functions and Duties:

    · Provide excellent customer service.

    · Resolve customers concerns and/inquiries.

    · Create and follow up on Trouble Tickets to resolve the customer’s issues.

    · Activate new accounts.

    · Review or make changes to customer accounts

    · Handle returns or complaints

    · Record details of customer contacts and actions taken

    · Refer customers to supervisors or more experienced employees

    Competencies Required:

    · Interpersonal savvy

    · Listening

    · Patience

    · Process Oriented

    · Problem Solving

    Job Qualifications:

    · 85% English Proficiency

    · Basic computer skills

    · Typing Average

    *Enjoy our Performance Bonus + Motivational Bonus + PAID TRAINING + Gym + Universities and Alliances Discounts + growth opportunity and a great environment!
  • Fecha de Contratación: 01/04/2017
  • Cantidad de Vacantes: 25
  • Requerimientos

  • Educación Mínima: Educación Básica Secundaria
  • Idiomas: Inglés
  • Disponibilidad de Viajar: No
  • Disponibilidad de Cambio de Residencia: No

Ofertas similares

Resumen de la oferta

  • Customer service representative en San Pedro Sula, Cortés

  • Empresa

    Collective Solution LLC
  • Jornada

    Tiempo Completo

  • Tipo de contrato

    Otro tipo de contrato

  • Salario

    L 15,000.00 (Neto mensual)

  • Enviar mi CV

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